Aug 02

How do I cancel my subscription?

Category: FAQs

If you purchased your subscription via our web application, please visit your Subscription page.

If you made your purchase via the Apple App or Google Play store, please you use the store’s app to manage your subscription.

On cancelling a subscription, your account will continue your premium membership until the end of the current payment period before changing to the free level of service. Furthermore, you can switch back and forth between paid and free membership as and when you choose.

Please note our cancellation policy does not permit refunds for forgotten cancellations. We encourage you to manage your subscriptions proactively and cancel prior to the renewal date to avoid charges.

About The Author

Dr. Sean Radford, the Founder & CEO of TrainAsONE, is a medical doctor, IT expert, coach and podium finisher in international endurance events. He has dedicated more than 20 years to the research of health, fitness and social well-being of the general population. He has been developing Artificially Intelligent (AI) and Machine Learning (ML) tools to help tackle some of the world’s leading health issues. Dr Radford is a Tech Ambassador for the UK, considered a leading expert in his field, and is a regular speaker at key events, as well as an author of numerous research publications.