Mar 07

I have a training-related question. How do I get help?

Category: FAQs

If you are a premium member (this includes both paying and free trial users), please contact us using the in-app ask a question feature. This can be found either on the web application Dashboard, or as a menu item within the mobile app’s main drawer. Normally, you can expect a reply within 3 business days.

We are unable to service training-related questions or concerns from free members.

About The Author

Dr. Sean Radford, the Founder & CEO of TrainAsONE, is a medical doctor, IT expert, coach and podium finisher in international endurance events. He has dedicated more than 20 years to the research of health, fitness and social well-being of the general population. He has been developing Artificially Intelligent (AI) and Machine Learning (ML) tools to help tackle some of the world’s leading health issues. Dr Radford is a Tech Ambassador for the UK, considered a leading expert in his field, and is a regular speaker at key events, as well as an author of numerous research publications.