Apr 30

How do I force an activity sync from Strava to TrainAsONE?

Category: FAQs

Strava is designed to notify TrainAsONE soon after an activity is recorded and ready to be collected. However, this does not always happen immediately. In fact we have seen cases where Strava never sends out such notifications. To help mitigate this issue TrainAsONE does periodically ‘ask’ Strava for an index of all activities to identify such missed cases. Additionally you can manually initiate this reconciliation process:

1. Go to your Services page;

2. Identify the Strava connected service card;

3. Click on the ‘more’ menu button of the Strava card;

4. Click the ‘Check for updated activities’ menu item within the popup menu to initiate a reconciliation;

Screenshot illustrating how to manually initiate a Strava to TrainAsONE activity synchronisation.

This process can take a few minutes, upon which any new or updated activities identified will appear in your Activity list.

About The Author

Dr. Sean Radford, the Founder & CEO of TrainAsONE, is a medical doctor, IT expert, coach and podium finisher in international endurance events. He has dedicated more than 20 years to the research of health, fitness and social well-being of the general population. He has been developing Artificially Intelligent (AI) and Machine Learning (ML) tools to help tackle some of the world’s leading health issues. Dr Radford is a Tech Ambassador for the UK, considered a leading expert in his field, and is a regular speaker at key events, as well as an author of numerous research publications.