Dec 15

How do I delete my account?

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How do I delete my account?

Category: FAQs

We are sorry to learn that you are considering deleting your account. Before you do, we’d love to chat with you to understand why and see if there’s anything we can do to help. Please feel free to contact us using the in-app ‘ask a question’ feature or via support@https://trainasone.com.com.

To delete your account:

  • From the web application go to your Profile page and use the ‘Delete my account’ button.

OR

  • From within the TrainAsONE mobile application the delete account functionality can be accessed via the User Profile page. You will get to this by clicking your name at the top of the main drawer menu.

Please note that once your account is deleted, all of your personal data other than that required to track compliance with the deletion request will be removed from our servers. If you have any questions or concerns, please don’t hesitate to chat with us.

About The Author

Dr. Sean Radford, the Founder & CEO of TrainAsONE, is a medical doctor, IT expert, coach and podium finisher in international endurance events. He has dedicated more than 20 years to the research of health, fitness and social well-being of the general population. He has been developing Artificially Intelligent (AI) and Machine Learning (ML) tools to help tackle some of the world’s leading health issues. Dr Radford is a Tech Ambassador for the UK, considered a leading expert in his field, and is a regular speaker at key events, as well as an author of numerous research publications.