For the past few years we’ve provided TrainAsONE as a free service offering, providing a unique, personal, adaptable, and flexible autonomous training system for runners. None of that changes! We’re committed to providing a market-leading solution that supports runners of all abilities and goals. So what is changing?

Over time, the usage of TrainAsONE has grown significantly to the point where we have thousands upon thousands of active plans, and have analysed nearly a million runs covering a distance to the moon and back over 9 times. This year we have seen over a 10% month-on-month increase in usage, with 30% for the past 30 days! While we’re excited by the exponential growth of TrainAsONE, we also want to ensure that we can maintain our ambition of providing an unparalleled product and service level, whilst still offering access to training, irrespective of geography and wealth.To keep this commitment and to cater for those users with more advanced requirements, we’ll shortly be introducing a paid subscription (with an extended free period of all features for our existing users).

As an existing user, there is no immediate effect. You will continue to receive the same features and service you do now. You are deemed to currently be on a free trial of the paid plan.

However (there’s always a but…), the duration of your free trial is limited according to the length of time that you’ve been using TrainAsONE, with a minimum of 4 weeks for those who have recently joined. From the 10th July, you will be able to see your personal free trial expiry date within the application. Once your free trial is complete, you will have the opportunity to subscribe to our paid plan, or automatically convert to the free paid service. At any point you can switch from the free to paid plan, and at the end of any month from the paid back to the free plan.

All new users will begin with a free trial of the Paid Plan features. At the end of their free trial, if they do not take up the offer to pay a subscription, they will be automatically moved over to the Free Plan.

Monday 10th July. We believe that with the extended free trial period being provided to existing users, this will give adequate time to make the first ‘do I wish to subscribe’ decision (and for us to implement some of your most requested features).

Every month, without fail, we deliver improvements to TrainAsONE. This will continue across subscription offerings, but following feedback from our recent user surveys (thank you again to those who contributed), we will be prioritising enhancements and new features for the paid plan.

If you have any particular question, concern or comment, please don’t hesitate to ask using the in-app question feature.

This is an exciting period of time for our award-winning product. We have the core technology and team to achieve even greater things than we have date, and hope many of you will continue to support us in whichever way you can.

Thank you.